General Terms & Conditions

Prices

  • Prices displayed do not include tourist tax (€ 1,80 per night per person from 14 years of age, until max. 10 nights). The tourist tax from 01/12/2021 will go from € 1.80 to € 2.50 per person. Which is to be paid directly at the hotel.
  • Half-board accommodation includes dinner on arrival date and breakfast on departure date.
  • If one of the meals included in the offer is not consumed, the price will not be deducted from the total cost.
  • Offers and promotions are not retroactive and can not be combined.

Rooms

  • Smoking is forbidden in all rooms. Each room is unique, it houses original works of art and features a furnished balcony.

Reductions and additional charges

  • Night stay only: – € 10 per person off the BB price
  • B&B: – € 40 per person per night
  • 3rd bed: – 10% per person
  • Double room single use: + 50%

 Parking

  • Free outdoor parking slot
  • Indoor parking: € 10 per day (limited availability)

Children

Reductions (applicable to rooms with two adults paying full price):

  • 0-1 years old: € 40 per day
  • 2-5 years old: – 50%
  • 6-11 years old: – 25%

Infant bed and changing table available on request

 Arrivals & departures

  • Check-in time: 15.00 – 23.00. For later arrivals please inform the reception beforehand.
  • Should you arrive in the morning when the rooms are not yet ready, please let us know beforehand if you wish to leave your luggage in our storage room.
  • Check-out time: until 11.00.
  • Late check-out: + 50%, until 16.30, once the hotel staff has confirmed availability of the room.
  • Room service: Breakfast – € 10 per room, Dinner – €  20 per room
  • In case of late arrival or early departure, the room price will be fully charged.

Animals

Small size dogs are allowed in certain room types: the fee is € 40 per animal per day. We kindly ask you not to bring your pets in the common areas and to bring their own bed with you, so they can feel at home.

Booking terms & conditions

The booking is confirmed only once the prepayment of 30% of the estimated total has been made (by credit card or via bank transfer), and after receiving the booking confirmation by e-mail.
BANK ACCOUNT: IT64 N081 4035 0500 0000 0056 192

Payment methods

We accept payments by ATM card, credit card (Visa, American Express, Mastercard) and in cash (within limits established by law).

Cancellation Terms & Conditions

Reservations must be cancelled by e-mail.

  • If the booking is cancelled at least 21 days prior to your arrival date, the prepayment will be fully refunded.
  • If the booking is cancelled 20 to 8 days before your arrival date, the prepayment will not be refunded.
  • If the booking is cancelled within 8 days before your arrival date and in case of no-shows, the full cost of your stay will be charged.

Special Cancellation Policy 2021:

During all the 2021, in the event of cancelling due to Covid19-related reasons, the paid/due amount will be converted into a Voucher for a stay of equal duration. The Voucher will be valid for 15 months from the issue date and it is transferable to others.

Specials

Size the moment for a dream Holiday in the Dolomites.